Terms of Service
Clear guidelines for our professional journey together.
Agreement of Care
By engaging in counselling services with me, you agree to the following terms and conditions. These are designed to ensure a safe, professional, and effective therapeutic relationship for both of us.
Appointments & Cancellations
When you request an appointment, you will receive an acknowledgement email with the details you submitted. A request is not an appointment until I accept it; you will then receive a confirmation email. A request that has not been confirmed within 24 hours of being made, or by 2 hours before the time requested if that is sooner, closes automatically and the time is released. Standard sessions are 60 minutes. You can cancel or reschedule online, using the link in your email, up to 2 hours before your session; closer to the time, please email me.
Professional Service
Counselling is a collaborative process. While I provide evidence-based support and guidance, the outcome depends on active engagement. I reserve the right to refer you to other specialists if I believe they are better suited to your needs.
Fees & Payment
Session fees are discussed when we connect. Payment is required either in advance or at the time of the session, as per our mutual agreement.
Professional Boundaries
Our relationship is strictly professional. Outside of our scheduled sessions, communication should be limited to logistical matters (scheduling, payments). I do not engage with individuals on personal social media platforms to protect your privacy and maintain professional boundaries.